Please allow 2-3 days for processing. Shipping will take 3-5 business days, excluding holidays. Any order placed after 2pm EST on Fridays will be shipped on the following business day.
Please make sure that you provide the correct address when placing your order.
If your tracking information states that your package was delivered and you have not received it, you must take this up with the United States Postal Service.
"The Empress Trap" will not be responsible for any lost or stolen packages. Please contact UPS to file a claim in the event that you have any issues. Once your order has been shipped, we are unable to cancel it.